Refund & Cancellation Policy

1. Digital Product Delivery

All subscriptions sold on teraboxapi.com are digital API services. Upon successful checkout completion and payment verification, your subscription plan is provisioned, and your API Key and API Secret are generated and delivered instantly to your developer dashboard and registered email address.

2. 14-Day Refund Policy

We provide a minimum 14-day refund window with no exceptions or conditions for all subscriptions purchased through our platform.

Although API credentials and quotas are delivered immediately upon purchase, we recognize that issues may occasionally arise. If an API extraction or download fails, if you encounter persistent technical issues with the service, or if the product does not meet your expectations for any reason within 14 days of your purchase or billing date, you are entitled to a full refund.

To request a refund within your 14-day window:

• Email our dedicated support team at support@teraboxdl.site with your registered account email and your payment reference or Order ID.
• Alternatively, open a ticket from the Support section of your developer dashboard.

Approved refunds are processed promptly and sent back to the original payment method you paid with within 5–10 business days, depending on your bank. Upon refund completion, associated API keys and active subscription quotas will be automatically deactivated.

3. Plan Expiry & Cancellations

Plans are prepaid for 30 days and are never renewed automatically, so there is nothing to cancel and no recurring charge to stop. You keep full access to your API plan and request quota until the end of the period you paid for; if you do not pay again, the plan simply expires.

If you want your account closed earlier, email support@teraboxdl.site from your registered email address.

Outside of the initial 14-day refund window, no partial refunds or pro-rated credits are provided for unused portions of an already active cycle.

4. Payment Errors & Resolution

Payments on our platform are made through Razorpay directly to AR Digital Services. If you experience technical errors during purchase (such as a double payment, a payment that was debited but not detected, or key generation failures), please do not open a dispute with your bank directly. Contact our team at support@teraboxdl.site with your UPI transaction reference. We will check the transaction and resolve the issue (including refunding a duplicate payment).

5. Chargebacks & Payment Disputes

AR Digital Services reserves the right to immediately suspend or permanently terminate developer accounts and block associated API keys if a chargeback or payment dispute is initiated against any transaction. Furthermore, we reserve the right to report billing abuse data to merchant databases to prevent future registrations.

6. Contact Information

If you have any questions about refunds or cancellations, please contact us: