Refund & Cancellation Policy
Last Updated: July 12, 2026
Thank you for subscribing to the TeraBox Downloader API, operated by AR Digital Services ("we", "our", or "us"). We are committed to providing a high-performance and reliable API service. Please read this Refund & Cancellation Policy carefully, as it governs the terms of purchase for your digital API subscription keys.
1. Digital Product Delivery
All subscriptions sold on teraboxapi.com are digital items. Upon successful checkout completion and payment verification, your subscription plan is provisioned, and your API Key and API Secret are generated and delivered instantly to your developer dashboard.
2. No Refunds Policy (All Sales Are Final)
Due to the digital nature of our API keys and the immediate allocation of cloud resources, bandwidth, and rotating proxy quotas that occur upon account activation, all sales are final. We do not offer refunds, exchanges, or credits for any monthly subscription fees once a billing transaction is completed.
We highly recommend verifying API functionality via our public documentation and utilizing the sandbox testing tools, where available, before purchasing a premium subscription plan.
3. Subscription Cancellations
You may cancel your monthly subscription at any time. When you cancel, the cancellation will take effect at the end of your current billing cycle. You will continue to have full access to your API subscription and request quota until the end of the billing period for which you have paid.
To cancel your subscription:
- Log in to your developer dashboard.
- Navigate to the Settings or Billing section.
- Click the "Cancel Subscription" button and confirm your cancellation.
- Alternatively, you can email your cancellation request to support@teraboxdl.site from your registered email address.
No partial refunds or pro-rated credits are provided for unused portions of a billing cycle or unused request quotas.
4. Billing Merchant & Resolution
Payments on our platform are processed by Paddle.com Market Ltd ("Paddle"). Paddle is the Merchant of Record for all orders. If you experience technical errors during purchase (such as double charging, network timeouts leading to billing without API provisioning, or key generation failures), please do not open a dispute directly. Contact our team at support@teraboxdl.site. We will work with Paddle to investigate the transaction log and resolve the issue (including issuing a refund if a technical duplicate charge occurred).
5. Chargebacks & Payment Disputes
AR Digital Services reserves the right to immediately suspend or permanently terminate developer accounts and block associated API keys if a chargeback or payment dispute is initiated against any transaction. Furthermore, we reserve the right to report billing abuse data to merchant databases to prevent future registrations.
6. Contact Information
If you have any questions about refunds or cancellations, please contact us:
AR Digital Services
Email: support@teraboxdl.site
